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ESRA 2023 sessions by theme

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Live video interviewing in survey practice

Coordinator 1Dr Dina Neiger (The Social Research Centre)
Coordinator 2Mrs Emma Farrell (Australian Bureau of Statistics)
Coordinator 3Mr Tim Hanson (European Social Survey (City, University of London))
Coordinator 4Mr Brad Edwards (Westat)
Coordinator 5Dr Gudbjorg Andrea Jonsdottir (University of Iceland, Social Science Research Institute)
Coordinator 6Dr Frederick Conrad (University of Michigan, Institute for Social Research)

Session Details

Whether it is called ‘video assisted live interviewing’ (VALI), ‘video interviewing’ (VI) or a label that includes both ‘computer-assisted’ and ‘video’ terms, many research organisations around the world have added video communication technology to their suite of data collection methods. While the feasibility of live video interviewing was investigated prior to 2020, the approach was thrust into the mainstream as a result of COVID-19 pandemic that made in-person, face-to-face interviewing impractical or impossible at short to no notice for most data collection contexts. The method is now being extended into a number of longer-term or ‘business as new normal’ situations.

We are looking for survey methodology submissions about surveys conducting interviews via live video. Our focus is on video interviews for quantitative surveys. Household and establishment surveys are of equal interest. How has video interviewing faired across different types of surveys (for example subject matter, interview length, population), recruitment approaches and technology set ups? What kind of adjustments to survey content, data collection procedures, materials, has the medium made necessary? What other benefits or promises have resulted from using the method.

Experimental studies are welcome but not necessary. Qualitative evaluations, exploratory research and theoretical musings about intriguing respondent or interviewer behaviour which may be helpful for other organisations embarking on using the method are also within scope.
The intent of the session is to explore advancements in and barriers to video interviewing around the world and to encourage survey practitioners involved in video interviewing to present papers exploring and reporting on the application of this method in practice and implications for total survey error and survey operations.

It is hoped that this session would be of interest to survey practitioners experienced in the use of video interviewing as well as those who are interested